RETURNS & CANCELLATIONS

Free returns are available for all sale items within 7 days of receipt, provided the return conditions specified below are met.

Return Instructions are provided below.

• Purchases must be returned from the original shipping country.
• Returns will be accepted only if there is any manufacturing defect with the product or mismatch of the product
• Items returned must be in their unused original condition with all Dar Alattar item tags attached and any related sampling pieces and booklets included.
• Incomplete, damaged, or altered returns, or anything we at Dar Alattar reasonably believe has been used, will not be accepted and therefore sent back to the customer.
• Return charges are not applicable if you met the above conditions.

EXCHANGES

 Currently orders cannot be exchanged online. 

CANCELLATIONS

 In certain circumstances, before your order has been dispatched, we may be able to cancel your order. If you wish to cancel your order, then you’re required to inform Dar Alattar through email or telephone about your cancellation within 24 hour from the time of order being placed.

Please note, we are unable to combine orders, change the items, edit your billing and shipping details or add pieces to an existing order once it has been placed.

Your order will be processed and, subject to being accepted by us, a confirmation email will be sent upon shipping.